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Hock Chuan Chan - IEEE Xplore Author Profile

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Why do people want to vote for or against content at some online communities and not at others? Social foraging theory, particularly research on insect and other animal information sharing behavior, offers a new perspective. Borrowing concepts from social foraging theory, this study proposes that four factors drive people's intention to vote online content (positively or negatively): 1) altruistic...Show More
The use of online healthcare communities to acquire health-related information and reduce uncertainty over illnesses is currently hampered by the lack of understanding of how health information-seeking behavior can be stimulated in such environments. By drawing upon the theoretical notion of social self and personal self, and conducting a field survey among 101 online healthcare community users, t...Show More
Research problem: This study examines functions in a multifunctional device, the smartphone. Specifically, it explores (1) to what extent does the theory of planned behavior capture user evaluation of different functions? (2) to what extent does pleasure have positive effects on intentions of different functions? (3) to what extent could the implementation intention theory identify the important f...Show More
Knowledge contribution in virtual communities is an important issue in the field of knowledge management. Based on Ames's theoretical framework on motivation, we propose a model for knowledge contribution in problem-solving virtual communities (PSVCs). The model includes two second-order individual motivations, with four major mechanisms in PSVCs that are associated with these motivations. Results...Show More
Despite many competing software systems being offered by different vendors, studies in information technology (IT) adoption rarely look at the adoption of competing products. We develop an extended theory of planned behavior (TPB), drawn from social psychology and marketing theories, to predict choice intention and subsequently the choice of two products. The extended TPB is used to compare the tw...Show More
Many e-commerce Web sites provide multiple functions, such as a product search function, an online purchase function, an order tracking function, and for downloadable software products, a product delivery function. It is important to assess how perceptions of a peripheral function affect perceptions of the core purchase function that locks in revenue. In this study, we examine how the search funct...Show More
Research on user–database interaction studies the communication issues among users with various roles, such as end-user, requirement analyst, database designer, query programmer, as well as between users and databases through various database management systems. Many topics are included. Common topics include the formal languages used in database models and queries, with focus on designer and user...Show More
Current methods of evaluating users' difficulties with query languages through empirical studies are very tedious. The empirical results have very little validity beyond the few queries tested in the studies. To allow a quicker and more wide-ranging evaluation, we apply software science metrics (SSM) to query languages. The results from the metrics' analyses are compared with results from experime...Show More
The authors propose a rule-based system which provides feedback in order to give the user a better understanding of the user's queries. This technique improves query accuracy and confidence. A rule-based expert system that pinpoints syntax errors is described. It suggests possible semantics errors and provides possible solutions, as well as the English translation for the queries. The system can b...Show More
Through examination of the processes involved in designing and using information systems that are heavily dependent on databases, it is shown that while the design of database models has been greatly assisted by CASE tools, the usage has been largely left out. Developers can design the database model at the conceptual level while CASE tools transform that into a model at the logical level for impl...Show More
This paper proposes a new interface, visual database interface (VDI), for the novice end users to design, implement and query the database systems. The semantic data model used by VDI is an enhanced ER model (EER) with the inclusion of generalization/specialization, aggregation and categorization abstractions. The tools available in VDI include a graphical EER diagrammer for conceptual design and ...Show More
To alleviate the need to know the logical database organization, the authors propose the use of a semantic data model, known as the enhanced entity-relationship model, as a front-end to the relational systems. A formal, high-level visual knowledge query language (VKQL) has also been designed for this interface. This language provides for knowledge abstraction as the user communicates only domain k...Show More
The authors propose a novel user interface, the Graphical Knowledge Level interface, for user-database interaction. This interface addresses two of the current research problems: the semantic inadequacy of the relational model and the logical data dependence of the relational languages. The interface is more user-friendly than the SOL interface and the Universal Relation interface, as it employs t...Show More