I. INTRODUCTION
A wide range of cutting-edge technologies has been used to provide consumers with up-to-date content and features across the user interfaces (UI) of mobile apps since the introduction of today’s mobile devices in the late 1990s [1]. It also applies in the business field such as online transactions from online shopping activities in the online marketplaces' mobile application. From the overall Indonesian population, data from the Indonesian Internet Service Providers Group, Indonesia has 171.17 million Internet users [2]. The commercial application is one of the smartphone applications with the most user growth. The Indonesian Statistics Bureau (BPS) reported that the cumulative transaction by 2018 is from 13,485 e-commerce companies exceeding 24,821,916 transactions with transaction volume hitting IDR 17.21 trillion by 2018 [3]