Determination of Hospital Rank by Using Analytic Hierarchy Process (AHP) and Multi Objective Optimization on the Basis of Ratio Analysis (MOORA)

Hospital is a comprehensive part of a social and medical organization, which has the function of providing health services to the community both curative and preventive, where the services provided are inpatient, outpatient, and emergency units. Health is the most important thing that every human being wants to survive in doing all activities. The importance of health encourages the government and the private sector to build hospitals so that people can provide health needs. To find out which hospital has the provision of health services desired by the community, hospital ranking is conducted. Hospital ranking is done by looking at the service time for each process in the hospital. The method used by researchers is the method of Analytic Hierarchy Process (AHP) and Multi Objective Optimization with Basic Ratio Analysis (MOORA). AHP method is selected because it is able to select alternatives from several alternatives based on predetermined criteria. The results of this study are the average values of each alternative and the criteria that will be used as the best honed hospital ranking. Based on the experiment, it is found that Hospital 8 is ranked 1. Hospital 7 is ranked 2. and Hospital 2 is ranked 3.

I. Introduction

Health is the most important thing that every human being wants to survive in doing all activities. The importance of health encourages the government and the private sector to build quality hospitals so that people can access health needs. Hospital is a comprehensive part of a social and medical organization, which has the function of providing health services to the community both curative and preventive, where the services provided are inpatient, outpatient, and emergency units [1].