A Study on the Relationships among Organizational Justice, Organizational Identification, and Work Engagement: The Evidence from the Hi-Tech Service Industries

Work engagement refers to a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption. Based on group engagement model, we build a relationship model of organziational justice, organizational identification, and work engagement. The results reveal that organizational identification partially mediated the relationship between distributive justice, interactive justice and work engagement, but did not mediate the relationship between procedure justice and work engagement. It is concluded with a discussion of research findings and implications for both marketing theory and practice.