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The Waiter Game: Structure and Development of an Hospitality Training Game | IEEE Conference Publication | IEEE Xplore

The Waiter Game: Structure and Development of an Hospitality Training Game


Abstract:

The paper presents the Waiter Game, an online training tool, which has been developed to support the training activity of young learners in a hospitality professional sch...Show More

Abstract:

The paper presents the Waiter Game, an online training tool, which has been developed to support the training activity of young learners in a hospitality professional school. The structure of the game as well as all the steps taken to develop its prototype is presented in detail. While many argue that simulations can be useful in the tourism and hospitality industry, not many applications for low level employees have been found, neither a consistent model to develop such applications. This paper is a first attempt in that direction.
Date of Conference: 25-26 March 2010
Date Added to IEEE Xplore: 06 May 2010
ISBN Information:
Conference Location: Braga, Portugal

I. Introduction

In this paper the methodology for creating a hospitality training game, as well as a model that supports the environment design process are presented. The proposed methodology allows the specification of educational methods that can be used for the game environment construction.

References

References is not available for this document.