Abstract:
The author describes how a comprehensive defect prevention process can be applied to the software development life cycle as one of several approaches to achieving the TQM...Show MoreMetadata
Abstract:
The author describes how a comprehensive defect prevention process can be applied to the software development life cycle as one of several approaches to achieving the TQM (total quality management) objective. First, the concept of TQM is defined, delineating fundamental elements of the philosophy. Then, a life cycle model of a defect prevention process is described, followed by a discussion of how it can be used as a basis for achieving TQM. It is noted that the results of the initiative are increased productivity, high product quality, and better customer satisfaction.<>
Date of Conference: 23-26 June 1991
Date Added to IEEE Xplore: 06 August 2002
Print ISBN:0-7803-0006-8