Use of the Usability Scale System as a Monitoring Dashboard Test for Inpatient Covid-19 Patients in Hospitals

With the global outbreak of the coronavirus (Covid-19), the world health situation has been shaken by a major crisis caused by its rapid spread and serious impact on public health. In this context, it is becoming increasingly important to develop technological solutions that can support efforts to deal with Covid-19, especially in the hospital environment. This study aims to design and develop a monitoring system in the form of a Covid-19 patient dashboard that will be integrated with hospital management information systems and the Internet of Things (IoT). The development approach used is the Prototyping process model. This system aims to provide real-time information about the patient's condition to medical personnel while continuously monitoring the patient's vital signs. The hope is that this system can ease the workload of hospitals in treating Covid-19 patients. Evaluation of system usability is carried out through the use of the System Usability Scale (SUS) to measure the extent to which this system can be utilized. The evaluation results with a SUS score of 81.5 indicate that the dashboard has a high level of acceptance among users. Users generally feel comfortable and able to use the system well. This shows that the system has the potential to be well-received by users and meet user needs.

I. Introduction

At the beginning of 2020, the coronavirus (Covid-19) first attacked the world. This virus can spread through the air. As a result, many people have contracted Covid-19 caused many hospitals and health workers to be overwhelmed. In 2021, Secretary General (Secretary General) of the Indonesian Hospital Association (Persi), Lia G. Partakusuma, admitted that at that time, various hospitals were already overwhelmed because of the large number of patients who kept arriving, both those who were positive for Covid-19 and not Covid-19. "Many sad things happen to patients in hospitals. As a result, health workers are often overwhelmed" [2]. Lia also said, "The hospital's work is quite tough, with the condition of the existing staff being reduced. To be honest, the health workers are already overwhelmed. The health workers are already waiting for additional staff but it's not that easy, because the health workers who work in the isolation room must also have additional staff. competency. So not everyone who works in health is able to work in an isolation room or ICU" [3]. In fact, not only are they overwhelmed, but hospital workers are also victims of Covid-19. A World Health Organization (WHO) report from April 2020 revealed almost 22,000 instances of Covid-19 among healthcare workers across 52 nations. Furthermore, a June 2020 report by the International Council of Nurses indicated that healthcare workers constituted 7% of all global Covid-19 cases. This underscores the significant risk faced by nurses and other healthcare professionals in terms of transmitting Covid-19 [4].