I. Introduction
With the unprecedented development of artificial intelligence (AI) and communication technology, a revolution has taken place in the traditional retail industry. Initially, Zakkour [1] has reported the concept of “new retail”, consisting of a road map of the modern retail industry which connects online and offline life, combines commodities and services, and provides digital management and intelligent operation. Unmanned retail machines [2], hitherto regarded as a novelty in the development of new retail services, are used to explore this new “mode” of intelligence and self-service.