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Tsan-Ming Choi - IEEE Xplore Author Profile

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Traditionally, in supply chain management, manufacturers such as Hewlett-Packard and Procter&Gamble fund their downstream retailers through trade credit financing (TCF). Recently, with the advance of FinTech, platforms have also implemented innovative financing schemes called platform credit financing (PCF). Both TCF and PCF are risky, which expose the lender to operational risks. Motivated by the...Show More
The highly pollution-intensive fashion industry requires manufacturers to do substantial sustainable practices over time. Concurrently, customers’ environmental awareness challenges manufacturers to balance sustainability efforts with profitability and meet customers’ evolving inclinations. Prior literature has primarily considered customers’ preferences for ecofriendly fashion without examining t...Show More
In order to enhance the competitiveness of firms and seek more opportunities, it is increasingly popular for service platforms in different markets to promote their products jointly. To acquire a competitive edge and enhance sustainability of supply chains, it is crucial for such cross-market service platforms to take into account the cost incurred in promotion in addition to the price and quality...Show More
Today, ride-hailing platform operations are popular. Facing pandemics (e.g., COVID-19) some customers feel unsafe for the ride-hailing service and possess a “safety risk-averse” (SRA) attitude. The proportion of this type of SRA customers is unfortunately unknown, which makes it difficult for the ride-hailing platform to decide its optimal service price. In this article, understanding that blockch...Show More
In the era of digital commerce, live streaming has tremendously changed the way retailers and marketers communicate with online customers. Consumers are increasingly keen on live streaming shopping. This study develops a game-theoretical model to analyze the optimal price and quality decisions of merchants in live streaming commerce. Specifically, it considers consumers’ social interaction effects...Show More
COVID-19 pandemic has created disruptions and risks in global supply chains. Big data analytics (BDA) has emerged in recent years as a potential solution for provisioning predictive and pre-emptive information to companies in order to preplan and mitigate the impacts of such risks. The focus of this article is to gain insights into how BDA can help companies combat a crisis like COVID-19 via a mul...Show More
In platform operations, consumer returns are common. In this article, considering the consumer returns window (CRW), we analytically study the manufacturer's operational decisions using the marketplace mode and reselling mode. We explore both the exogenous and endogenous CRW scenarios. We uncover several findings: First, with an exogenous CRW, the optimal production quantities using the marketplac...Show More
Under the COVID-19 pandemic, governments worldwide have subsidized manufacturers or consumers on the production or purchase of masks. However, the impacts of these subsidies on the mask supply chain (MSC) operations are unclear. Motivated by our interview with a mask manufacturer as well as the observed real-world practices, we establish consumer utility-based stylized models to analytically exami...Show More
Massive testing to identify COVID-19-infected people is crucial in combating COVID-19. However, from the perspective of facility location problems, many current massive testing programs are not properly set, leading to unreasonable travelling distances, long makespan, unbalanced workload, and long queues. This article proposes a decision framework for developing massive testing programs. Specifica...Show More
As observed in real-world practices, retailers commonly provide the demand-enhancing service to increase product value, but this service can also be outsourced to the upstream manufacturer. The party offering the service faces a tradeoff between the incurred cost of service and the additional revenue generated. Through a service provision strategy matrix based on the question of who is better off ...Show More
Understanding the resilience capabilities of restaurant operations and the determinants affecting these capabilities is critical to helping restaurants overcome the hardships owing to the coronavirus disease (COVID-19) pandemic. This article adopts a textual analytics approach to scientifically measure consumption trends and identify the shock to restaurant sales using online customer review data ...Show More
COVID-19 creates big challanges to supply chain management. This article empirically examines the impact of management control systems (MCS) on managing supply chain resilience (SCR) to enhance organizational competitiveness under environmental uncertainty. Drawing on the dynamic capabilities view (DCV) theory and levers of control (LoC) framework, an industrial survey was conducted. Analyses perf...Show More
The COVID-19 pandemic has led to shutdowns of myriad factories, resulting in extreme scarce production capacity and disruptions of supply chains. Many manufacturing firms around the world struggle to ramp up their production capacity to mitigate the negative impact of the pandemic. We adopt a multimethodological approach to examine the impacts of cross-industry production (CIP) on supply chains an...Show More
In the Industry 4.0 era, implementing advanced technologies to enhance platform operations is crucial. Motivated by the importance of platforms and the wide implementation of Industry 4.0-related advanced technologies, we conduct this study on platform operations. Specifically, the platforms discussed herein are classified into (pure) product selling platforms and service platforms. We identify th...Show More
Shopping on a live-streaming e-commerce platform has become a popular way of consumption. In this article, we build models to study the decision-making of online celebrity retailers (OCRs), taking into consideration consumers’ anticipated regret behaviors. We explore the OCRs optimal pricing and quality decisions under the basic models and further examine the OCRs sales efforts in the extended mod...Show More
During the recent COVID-19 (CoV) global outbreak, there is a sharp decline of revenue of on-demand ride-hailing (ODR) platforms because people have serious worries of infection in the shared vehicles. Blockchain, which supports cryptocurrency and creates full traceability of the service history of each car and driver, may come to rescue by allowing the platform to offer only the “safe cars” to con...Show More
Today, corporate social responsibility (CSR) is known as a critical element of supply chain (SC) operations. In this article, we analytically study an SC coordination problem with social efforts for charity. The proposed SC includes one retailer and one manufacturer in which the manufacturer gives donations to a nongovernmental organization (NGO) in two forms, namely a lump sum amount plus a per-s...Show More
Blockchain is a disruptive technology, which is crucial for business operations. In this article, we analytically explore how two manufacturers can achieve efficient buffer stock sharing using the blockchain technology (BCT). We first build an analytical basic model with a deterministic lead time for material replenishment and quantify the benefit of adopting a buffer stock sharing scheme. In the ...Show More
For implementing consumer returns policy in e-tailing, to whom consumers should return their purchases is a crucial operations decision. We develop game models of competing e-tailing supply chains to study how price competition, channel structure of competitor, and consumer returns policy affect collection responsibility scenario. There are two collection responsibility scenarios: manufacturer col...Show More
This article aims to address the issue of international sustainable supply chain management under bilateral governments’ policy intervention. The dynamic and stochastic features of bilateral governments’ policy, focusing on collaboration and power asymmetry, are analytically considered. Specifically, various cross-governmental interaction factors, such as green investment efforts, interaction exte...Show More
This article empirically examines the effect of big data analytics (BDA) on healthcare supply chain (HSC) innovation, supply chain responsiveness, and supply chain resilience under the moderating effect of innovation leadership in the context of the COVID-19 pandemic. The scanning interpretation–action–performance model and organization information processing theory are used to explain BDA, HSC in...Show More
Agri-food supply chains (AFSCs) are critical in our society. Proper management of AFSCs is crucial for improving social welfare. Over the past years, digitization in AFSCs has emerged as a new paradigm. In this context, the Internet of Things (IoT) is a growing approach, providing a huge amount of information to manage AFSCs. Thus, the purpose of this article is to examine extensive studies on IoT...Show More
Disasters affect consumers and retailers selling necessities in the market both physically and psychologically. Motivated by various real world scenarios of meteorological disasters such as tropical cyclones, hurricanes, and typhoons caused by global warming, we explore in this article the retail market recovery challenge via studying disaster-induced retailers’ proactive hoarding and consumers’ p...Show More
Technological advancements have led to an increase in the popularity of consumer-to-consumer product trading (C2C-PT). How C2C-PT affects the manufacturer (called the “firm”) and consumers in the market is unclear. We, therefore, build analytical models to explore this problem. We consider a case in which a firm develops and sells a product to consumers in the market. Consumers possess heterogeneo...Show More
Considering the overwhelming global trend of second-hand clothing trade, domestic clothing manufacturing industries in many least developed countries (LDCs) have collapsed. Governments of many LDCs, therefore, have imposed tariff policies on the imports of second-hand clothing. Motivated by the real-world practices, we develop a two-stage Stackelberg supply chain gaming model to study the competit...Show More