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Why usability gets lost or usability in in-house software development

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Interacting with Computers
Year: 2003 | Volume: 15, Issue: 4 | Journal Article |
Cited by: Papers (3)
This study tries to shed some light on what happens to usability and occupational health issues in a bespoke software development project. Usability is an essential quality in software, in particular in a work context where poor usability and other risk factors related to the software and computers may cause health problems. We have interviewed a number of software developers, usability people and...Show More

Why usability gets lost or usability in in-house software development

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Year: 2003 | Volume: 15, Issue: 4 | Journal Article |
The key point of improving the efficiency of knowledge work lies in the presentation of knowledge work process. Knowledge work is a process in human's brain on subject symbols. Representation of knowledge work based on mental operation (MO) provides an analytical methods for improving the efficiency of knowledge work. We adopted the methodology of survey and the analytical tool of structure equati...Show More
Provided in this recommended practice is a comprehensive methodology for technology domain exploration, development of strategy, technology evaluation, implementation, management, operations, program optimization, and successful enterprise scaling for IPA programs while utilizing terminology as established in IEEE Std 2755™-2017 and technology taxonomy as established in IEEE Std 2755.1™-2019. This...Show More
This study examines the key factors influencing employee productivity in remote work settings within Thailand, especially during the COVID-19 era. Utilizing decision tree modeling, weight analysis, and process mining graphs, we explored variables such as remote work experience, gender, age, salary, and job roles to determine their effects on productivity. Decision tree modeling and its weight anal...Show More
To win the increasingly severe market competition, building the sharing, integrated and collaborative task mode of product development and production to shorten the product development cycle, improve the product quality has been a widely accepted. Cooperated product development and cooperated production control (CPD&CPC) based on alliance mechanism, with the advanced network technique, product dev...Show More
Since 2011, we have been educating mentor teachers at Obuda University Trefort Agoston Centre for Engineering Education - OU TACEE. Mentor teachers can support the preparation process of our engineering teacher students in secondary vocational schools by coaching their teaching practice. I am responsible for teaching six subjects. In the first semester I gave examples on how to create good present...Show More
Knowledge management has become a prominent subject for organizations, but often characterization and treatment of the information that flows in a well-defined design work process are muddled. We argue that context is the fundamental information resource for better understanding and carrying on activities and interactions. We propose an environment to support the cycle of creating and dealing with...Show More
Electrical Safety is imperative and a safety management system is a means to implement it. The safety management system, Integrated Safety Management (ISM) is a formal and proven system for the safe execution of work activities. ISM can be implemented into a work control process and can structure an electrical safety program through its Guiding Principles and Core Functions. An electrical safety w...Show More
The lessons learned from a grass roots effort involving information systems developers and engineers in the design and development of a customized work process support system, named Fredrik, are discussed. The information system developed is a dynamic, Web-based work process system to support the end-to-end scheduling, planning, design and documentation activities of an "extreme collaboration" des...Show More
Work process knowledge (WPK) is a kind of knowledge that is constructed in the workplace and can be used directly at work. It is a synthesis of theoretical knowledge with experiential knowledge gained on the job. Many efforts have been made to support work-learning activities by exploiting various potentials of information and communication technologies in an educational context. However, existing...Show More
This paper demonstrates the importance of work process modeling and supporting data analysis in system development. To illustrate the process of modeling for system development, we describe how traditional task analysis was used in our effort to understand the work processes associated with the Federal Aviation Administration’s (FAA’s) airworthiness and operations surveillance inspection activitie...Show More
In present paper, the issue of knowledge work efficiency under dynamic network environment is put forward. The mechanism of knowledge work is analyzed. The knowledge work efficiency is defined as cognitive efficiency and group collaboration efficiency in narrow and broad sense, respectively. Six kinds of factors, namely individual factor, work group factor, task factor, work resource factor, manag...Show More
Web services can be managed and coordinated by business processes while computer application systems are more and more based on Internet. Services binding in these business processes evolve autonomously and their coupling is highly loose. Accordingly, exception handling of business processes execution under the Internet environment is one key to ensure the reliability of application systems. In th...Show More
Background: Knowledge workers have become “technologically-tethered,” increasingly using mobile and communication technologies to engage in work during nonwork or “after-hours” personal time. Literature review: Research has identified several individual- and organizational-level predictors of this after-hours technology-enabled work behavior and its primarily negative consequences. However, little...Show More
"Virtual Work” has been a growing trend that defined as people work at different locations and times. The concept of virtual work is transforming a physical place into a virtual environment, and change people interacts via online communication technologies. How people work as a team and integrated progression in this virtual environment is a key issue to work effectively. Therefore, communication ...Show More
This research has applied Lean Manufacturing Technique to improve process flow in the manufacture of noise filter products at a case study company. The research procedure started from studying the process and process times at every step in the manufacture of noise filter products. After this was written the current state value stream map to study the overall picture and indicate main problems in t...Show More
Live working has been done in the power supply industry for several decades now. Its focus there was on non-repeated, short-term operations like maintenance, repairs or the live connection of consumers. With the rise of electric mobility live working found its way into an automobile series production environment especially into traction battery series assembly. As single battery cells are shipped ...Show More
A Turbo iterative method for signal processing is proposed. This method is a kind of multi-systems collaborative signal processing through iteration: several independent systems work in rotation, and each system takes feedback information from the other systems as a priori condition. We have applied such a Turbo iterative signal processing (TISP) method on speech signal enhancement, and on SAR (sy...Show More
Modeing and simulation (M&S) is an important method to evaluate numerous designs and operational concepts for a real-world system. If a system to be modeled is domain-specific, developing the simulation software of the system will require domain knowledge about the system as well as understanding the M&S methodology. This paper describes M&S stakeholders and proposes a collaborative work process i...Show More
We collaborate with a gig work platform company (GPC) in Switzerland. The project aims to improve the business by influencing process management within the GPC, providing automated matching of jobs to workers, improving worker acquisition and worker commitment, and particularly focusing on the prevention of no shows. One expects to achieve financial, organizational and efficiency gains. As researc...Show More
The present paper describes the findings from a preliminary study of the work problems on train drivers in new work situations. The train driver work system is a compound and complex system with many factors. It is not possible to isolate any contributing factor for work problems from the whole system. The effects of the factors for the problems on the train drivers were studied. The major factors...Show More
The objective of the study was to reduce waste of working process in hotel service industry. The Flow Process Chart was used to analyze the working process and flow of material, staff, and equipment from the first process to the final process. In addition, Flow Diagram was used to analyze the working situation and transporting route by investigating the maids working in both double-bed and twin-be...Show More
It's all about the work task! Is it a reactive or planned electrical work task or job? Has a Work Order been issued? Is the work energized or not and if the assigned work task is energized what does the Qualified Electrical Worker (QEW) have to do to execute it as outlined in an employer's overall Occupational Health & Safety Management System (OHSMS) and associated Electrical Safety Program (ESP)...Show More
Since 2011, we have been educating mentor teachers at Obuda University Trefort Agoston Centre for Engineering Education - OU TACEE. Mentor teachers can support the preparation process of our engineering teacher students in secondary vocational schools by coaching their teaching practice. I am responsible for teaching six subjects. In the first semester I gave examples on how to create good present...Show More
Results from empirical research in requirements engineering lead us to characterise work processes, not as evolutionary and systematic, but as semi structured, emergent and creative. These same properties are found in situated action models where work is described as emergent and self defining. At another level within these processes, we use the term "cognitive dust" to describe the external and d...Show More