State of Survey: Advancement of Knowledge Environmental Sustainability in Practicing Administrative Apps

Digital technology is growing rapidly in the country. The use of smartphone applications is increasing in Bangladesh, at the same time there are some apps that are important in daily life, whether it is for fun or work by downloading apps on mobile phones. Bangladesh is in an explosive position in terms of app usage to increase internet usage. As modernity has increased, so has the use of apps in consumer performance ( personal or official work, food ordering or online ticketing, banking transactions). However, leaking consumer privacy through the app is now the biggest concern in growing Bangladesh. Reports of privacy violations were also published in various media outlets in Bangladesh. We have completed the work with 310 responses via a survey on how many government app users there are in Bangladesh and why they are reluctant to use the app. Our data collection target was vast but we could not collect more than 310 because the maximum number of people in Bangladesh do not use government apps. In survey analysis, we have learned that people in Bangladesh are not interested in using government apps due to insecurity, simplicity, bugs, UI UX design and reliability issues. Based on our results, the use of these apps will increase if the government can develop apps based on the key points that have been highlighted. In the future, we will use machine learning and deep learning to find out the rate of users’ willingness to use apps, unwillingness, design, bugs, security, etc. As well as ways to increase the use of apps.