Quality Assurance Procedures in Croatian IT Companies: Study into Employer's Perceptions and Experiences in Software Solution Testing

The evolution of humanity can be seen as a continuous effort to make things better and more convenient through the improvements associated with the invention of new products or services. This is increasingly related to the development of software solutions. Every software development company aims to have satisfied end users and clients. In order to achieve this goal, it is necessary to put a quality product or service on the market. The goal of the quality assurance team is to eliminate as many potential errors that will lead users to dead ends because it is known that a software solution without errors does not exist. As a main tool of quality assurance, software testing is a process of analyzing a software solution in a way that detects the differences between currently developed features and the client’s requirements for them. The aim of this paper is to present the results of a survey conducted among employees of Croatian IT companies. The procedures implemented by individuals in IT companies to ensure the quality of software solutions will be investigated. The purpose of this paper is to give a concise overview of good practice in the field of testing software solutions.