Improved Shopping Experience Through RFID Based Smart Shopping System

Shopping is considered as an essential activity for many households and is negatively impacted ever since the COVID-19 pandemic had begun. People are panic buying and crowding without social distancing and practice hygiene after exchanging physical touch with objects or cashiers at retail stores. A Smart Shopping System that utilizes RFID and integrated with mobile website technology can improve efficiency and effectiveness for customers to shop even during a pandemic in a more controlled manner. It can be achieved by integrating closely both hardware and software over an active internet connection to send and receive data for real-time updates for each respective customer. The research aims to facilitate users for an improved shopping experience that highlights the accessibility of easy, contactless purchasing, engaging marketing and simultaneously reduces direct contact with public possessions during the coronavirus (COVID-19) pandemic. An extensive discussion of the existing similar systems reviews, literature review and the current developments are performed in depth. The research gathered public insights through a quantitative research approach and applied the gather data for meaningful information in order to recommend an efficient solution. With the creation and visualization of a prototyping model, the researcher demonstrated how a Smart Shopping System could achieve efficiency and effectiveness in a retail store on a small scale.