Physics of Decision: Application to Polling Place Risk Management

Managing a system involves defining, assessing and trying to reach objectives. Objectives are often measured using Key Performance Indicators (KPIs). In the context of instability (crisis, global pandemic or just everyday uncertainty), managers have to adapt to multi-dimensional complex situations. This article introduces an innovative approach of risk and opportunity management to help managers in their decision-making processes. This approach enables managers to deal with the considered system's performance trajectory by viewing and assessing the impact of potentialities (risks and opportunities). Potentiality impacts are designed by forces, modifying the system's performance trajectory and its position within its multi-dimensional KPI framework. This approach is illustrated by an application to polling place risk management. This paper presents the results of simulations of a such place confronting pre-identified risks within a KPI framework.