The Problematic Internet Use Among Students: Prevelance of Internet Addiction towards Indonesian Hospital Management Information System Readiness

This case study discusses the problems and challenges faced on the utilization of the computerized hospital management system in order to improve service quality from several hospitals in Indonesia. Many patients have complained that hospital do not fulfil the minimum satisfaction level as expected. Indeed, the appropriate facilities and infrastructure should support every health process to be automatic, integrative, customized and personalized. The development of a Hospital Management Information System is required to accommodate the registration process, allowing easy payment process, storing medical record securely, generating order quickly, handling the existing resource concussively and managing internal and external data. Based on the investigation towards several Hospital Management Information Systems used, the problems and challenges are identified to depict the prevalence of Internet addiction. It should be considered as the new addiction that high potentiality to become the new emerging threats to the community as new wave of pandemic.