Modelling Network Latency and Online Video Gamers’ Satisfaction with Machine Learning

The Gamer’s Private Network (GPN) technology improves and stabilizes latency of communication between players and servers in online video games, especially when players are distributed worldwide. Latency is known to be the most critical factor in gaming quality of experience. We investigate GPN latency improvement over normal internet and its relationship to player satisfaction using complex, massive data sets, machine learning techniques, and game genres or types. The conclusions confirm the added value of GPN technology for players but also quantify how it meets the exact needs of specific game types.