Analyzing Human-Robot Trust in Police Work Using a Teleoperated Communicative Robot

Recent advances in robotics have accelerated their widespread use in nontraditional domains such as law enforcement. The inclusion of robotics allows for the introduction of time and space in dangerous situations, and protects law enforcement officers (LEOs) from the many potentially dangerous situations they encounter. In this paper, a teleoperated robot prototype was designed and tested to allow LEOs to remotely and transparently communicate and interact with others. The robot featured near face-to-face interactivity and accuracy across multiple verbal and non-verbal modes using screens, microphones, and speakers. In cooperation with multiple law enforcement agencies, results are presented on this dynamic and integrative teleoperated communicative robot platform in terms of attitudes towards robots, trust in robot operation, and trust in human-robot-human interaction and communication.