Defining ERP system selection methodology – research carried out in small and medium-sized production companies in Croatia

Each company has to independently decide on the manner of selection of an optimal ERP solution. In order to achieve realistic results, it is necessary to, before every interview or presentation with suppliers, and especially before the announcement of a tender, define a selection model. From the existing literature, it is evident that there are a number of factors that could be deemed important in defining a selection model. This paper recommends 4 factor groups with 24 factors within each group. The questionnaires were sent to the project managers in companies who have implemented an ERP system and to ERP implementers in companies which supply ERP solutions. The importance of factor groups and individual factors represents a basis for potential buyers of ERP systems with regarding to their implementation in procurement contracts in which they should be used to a logical extent.