A Case Study: Phuket City Data Platform

The Phuket 2020 Smart City initiative, with its two strategies - Smart Economy and Smart Living Community, aims at creating greater trust in the government through responsiveness, transparency, and providing opportunities for greater engagement between government and citizens. One of the prerequisites for the successful implementation of the project is a big data platform that integrates several existing data sources around Phuket into one central hub and provides information and new insights to public and private entities. To achieve that, it is not enough to simply collect as much information as possible. The various sources must be put in a unified context that is enhanced with publicly accessible data and processed using methods and tools that are capable of mining new insights. The Digital Economy Promotion Agency has identified various data sources and is preparing for the next phase of data integration into a big data platform called the Phuket City Data Platform. The objective of this paper is to present a framework and a high-level action plan on the integration of these data sources. The paper highlights potential business values in four key areas: tourism, safety, environment, and the digital industry.