Trust Effect on Business-IT Governance Alignment in Society Culture (A Case Study in Indonesia)

Development of information technology has a positive influence on the field of education. The existence of the internet makes it possible to learn, anytime and anywhere with a very broad scope. The world of education offers a wide IT business; therefore it is a very necessary alignment between IT governance with business in the education sector. The trust factor is used as a connecting factor between the alignment relationship IT governance and business. However, someone's trust when using IT in each country is different. This paper aims to assess trust effect on business-IT governance alignment based on culture at the high school level institution. Smart PLS is used to analyze the model to check validity and reliability. The Trust factor in the education sector actually taking into account cultural factors in every Indonesian territory. The results showed that the perception of customer trust in the use of IT has a relationship to business in the education sector through the process of business-IT governance trust alignment in national culture models is 87.1 %. Model is used to assess the extent of the relationship between the successes of the education business through alignment of Business-IT governance seen from the culture of believing in Ti used. It is hoped that this model could be used as a reference for the application of business education improvement through IT governance at one level of education, namely high school.