Agent-based process-critiquing decision support system

Formalization of the work practice using processes is a widely used method throughout various fields of industry. However, their application within the healthcare domain is rather unsuccessful due to the need for high agility, exceptions handling, and for working with complex medical knowledge that affects these processes. To overcome these problems the agent paradigm and multi-agent systems can be applied. In this paper we present a novel architecture of a multi-agent system that is able to work with general processes. As an exemplary application of the architecture we describe a critiquing decision support system for healthcare specialists based on formalized medical guidelines.