An Investigation on the Use of Computerized Patient Care Documentation: Preliminary Results

We report results of a pilot study on the use of the Department of Veterans Affairs (VA) computerized patient care documentation system by three stakeholder groups: doctors, nurses, and administrators. The study is informed by the Cognitive Work Analysis methodology. Results identified both benefits of using the system as well as limitations. Based on these findings, design recommendations will be developed and validated in a larger follow-up multi-site study.