Cloud Communication for Bridging Business Communication Gaps

An obvious advantage of the Systems for cloud communications is to provide the means to work together more creatively and productively, electronically by streamlining daily duties. Cloud communication is widely used by business owners for a variety of purposes, including remote work, employee education, healthcare communication, retail and sales, business collaboration, and customer support and contact centres. This article focuses on the role of cloud communication in bridging the business communication gap. This is descriptive research and relevant primary data was collected from 390 start-up business owners of Pune by using a convenient sampling method. The results revealed that there is a significant association between cloud communication and bridging the business communication gap as the pvalue was found less than 0.005. Cloud communication channels namely SMS, Email, WhatsApp, Voice, and Numbers boosted business communication, streamlined operations, and enhanced productivity.