Telemedicine 2.0: Redefining Telehealth for Healthcare and Knowledge Management

This study examines the evolution of telemedicine models in India, specifically focusing on how the healthcare system has moved beyond basic point-to-point consultations to embrace diverse and cost-effective approaches. It employs a mixed-methods approach, which includes personal observations, involvement in collaborations, technical expertise and analysis of existing telemedicine initiatives in India. It identifies several key trends in Indian telemedicine, which includes shift from telemedicine 1.0 to broader models, rise of web-based platforms and knowledge repositories, importance of collaboration and success of Tele-CMEs. This study highlights the tremendous potential of diverse telemedicine models in overcoming geographical barriers and improving healthcare access in developing countries like India. The findings emphasize the need for cost-effective and robust collaborative frameworks that integrate technology, knowledge management and organizational structures to ensure sustainable and impactful telemedicine programs.