StraAlgin: Automated Strategic Alignment of Services

Aligning strategic objectives with business services is important for an organisation's long-term success. The automation of those alignments offers significant benefits in terms of identifying strategies that are not supported by any services, or services that are irrelevant to the organisation's strategies. Automated strategy-service alignment also enables organizations to proactively respond to changes in complex environments and allocate resources effectively to increase the likelihood of achieving strategic objectives. StraAlgin offers a methodology and tool for defining, modeling and refining business objectives and strategies, and aligning them with business services. It also enables automated identification of the optimal choice of services that could realize organizational strategies. Evaluation results have demonstrated a high level accuracy of our approach and its scalability to a large number of strategies and services. This article proposes an approach to automate the assessment and alignment of services and strategies. Our approach is implemented in the form of StraAlign toolkit. StraAlign provides the necessary vocabulary for business objective description and offers automated support to improve the evaluation and implementation of strategic service alignments.