Intelligent Decision Support System for Higher Education Institutions

To ensure the sustainability of their operations, higher education institutions have to establish a robust strategic plan. Higher education institutions have an obligation to continuously assess the quality of their educational offerings in every program to comply with the standards established by the government and other educational entities. The implementation of intelligent decision support systems is a feasible approach among other techniques for addressing the aforementioned challenges. An intelligent decision support system has the potential to enable the business to uphold its adherence to regulations, enhance operational effectiveness, and optimize overall performance. This study aimed to determine the current state of intelligent decision support systems through the implementation of a comprehensive literature review. The second goal is to evaluate the best practices, methods, and implementation of intelligent decision support systems within higher education institutions. The findings indicate that intelligent decision support systems have the capacity to serve as a viable option for higher education, particularly in terms of enhancing the accuracy and efficiency of decision-making processes. Intelligent decision support systems exhibit a strong correlation with the fields of data mining and computational intelligence techniques. Nevertheless, the amount of research conducted on this subject is limited.