Sustainable Intelligent Information System for Tourism Industry

The technological advancements of the modern period have made the tourist sector one of the most significant and influential on a global scale. Artificial intelligence, one of the most cutting-edge technologies, is presently utilized in a number of different businesses. The combination of these factors led to the development of "Intelligent Tourism," which may be considered as the evolution of modern tourism. Intelligent systems are conscious of their surroundings and gain knowledge from the activities they take to accomplish particular objectives. They are more frequently utilized to support decision-making, work processes, and information gathering for tourism. Intelligent information systems should be effective enough to deliver accurate, accurate, and timely information to the appropriate person in order to achieve the goals of intelligent tourism. It's crucial to give tourists the information they need in order to understand how intelligent tourism behaves. The past ten years have seen a significant amount of study activity in the area of next-generation intelligent tourism, but our findings show that none of the research studies conducted in the past included a thorough literature assessment in this sector. The methodologies and core ideas that are most frequently applied in the field of intelligent tourism are identified in this article, and they are presented in depth together with the relevant papers. We succeeded in achieving this by critically assessing a significant number of latest research papers. This study identifies the following ideas as crucial ones: intelligent information system, big data, enhanced reality, social media, real-time information sharing, context awareness, cultural heritage, recommender systems, and user modelling. Important topics related to sustainable intelligent tourism are examined concurrently in order to lay the groundwork for future studies on the tourism arena.