Enhancing Website Through Chatbot Integration

A chatbot is a computer software designed to converse with users in natural language. In the past, chatbots only used basic pattern matching to give the appearance of intelligence, the paper uses Dialogflow technology to create a chatbot. Chatbots actively assist the user by means of digital dialogue and natural language processing (NLP) powered by artificial intelligence (AI). The chatbot is pre-trained in NLP to comprehend user enquiries related to the website it is integrated with and provide a prompt response. The user provides textual or voice input related to the website. The paper correctly determines the user's needs and offers accurate responses to their questions in the course of the digital dialogue. The paper describes to create chatbot models that use machine learning powered by fast API to assist people in having accurate conversations. The user can ask questions at any time of day and the chatbot will provide accurate response. Chatbots can work 24/7 without getting tired hence increase productivity and minimize man power as well as errors. The principles of chatbot operation stem from two areas of artificial intelligence: natural language processing (NLP) and machine learning. NLP is beneficial in a variety of contexts, including online forums, digital marketing, and education.