Intent Classification: French Recruitment Chatbot Use Case

Intent classification is an important task for the chatbot to understand and interpret the user's message. For the proper functioning of the chatbot, it's essential to choose an effective intent classifier. In this paper, we propose a comparative study between three intent classifier models for a French recruitment chatbot; DIET Classifier (Rasa), Wit.ai Classifier and CamemBERT Classifier. First, We constructed a French dataset with intents in a recruitment chatbot context and trained all three classifiers on this dataset. According to our results CamemBERT is the best intent classifier for our chatbot.