Study on Service Quality Evaluation of H College Canteen Based on Data Mining

There are some problems in the service quality of H college canteens. According to the feedback of students, it is difficult to meet the needs of students. Therefore, the research on service quality evaluation of canteens in H University is helpful to the development of canteens.On the basis of literature research and student feedback system, this paper extracts evaluation indicators with the help of LDA (Latent Dirichlet Allocation) text mining method, designs questionnaires according to preliminary evaluation indicators, collects questionnaire data, and determines the evaluation index system of college canteen service quality through the reliability and validity analysis of the questionnaires. It lays a foundation for the evaluation of canteens.