Design Principles and Considerations for a Localisation App for Caregivers of People with Dementia

The number of people suffering from Dementia has been increasing, increasing the burden of caregivers living in the community. Despite the potential of mHealth technologies, many of these systems have low acceptance and adoption rate due to varying needs and dynamics of users, such as primary and secondary caregivers. Hence, we aims to consolidate user interaction and assess the proposed design with potential users. This paper reports on the methodology used for determining user’s requirements for different types of caregivers and the development of a tracking and localization mHealth application for the caregivers of a person with dementia with wandering and getting lost behaviour. Remote Usability testing was conducted on the SingTRACeX application using scenario-based methods and feedback was obtained for the refinement of the application. Lessons learned and higher design principles and guidelines were highlighted based on the different needs of caregivers.