Learning Web Services for E-learning in the Workplace

In recent years, Information and Communication Technologies (ICT) have gained importance for education and training at all levels. In this context, with the use of ICT, the learning method called E-learning is empowered. There are several modalities of E-learning, but when one of these modalities focusses on companies and institutions that wish to improve the training of their employees it is called E-Learning in the workplace. E-Learning in the workplace, as an emerging approach to improving the skills of employees, has been chosen by some organizations for the advantages it offers. However, implementing E-Learning in the workplace is a challenge due to several barriers that limit its success. This work focuses on one of the barriers, which is the lack of relevance of learning resources for the tasks that employees carry out in their workplace. For this work, a learning resource is considered as relevant for training when the resource contains or refers to elements in the description of a task that is performed in an organizational process. As a solution to the problem of lack of relevant resources, this paper proposes a method that consists of generating learning resources in the form of Web services from a business process model. Revised works propose to use business processes to produce E-learning resources, however none of them specifies the task-resource relation. One of the main findings is that the granularity of the Learning Web Services may be defined by using the tasks as specified in the business process document.