An Investigation into Barriers in Online Learning during the Pandemic: View from Students of a Vocational College

COVID-19 has affected the learning process and learning experience of students around the world. This study was conducted with the aim to identify the barriers to the effectiveness of online learning in university education during the COVID-19 pandemic. The context of the study is a vocational college in Hanoi. Data were collected from 117 students who are taking online courses in the Spring 2022 semester. The online questionnaire link was sent to the students via their private class group by their lecturers. This study investigated certain barriers that students are facing, and at the same time proposed recommendations to limit the challenges found. The results of this study are valuable for the studied institution to improve the quality of training, and also for other educational institutions if they share the same context.