The Smart Application Approval Feasibility of Potential Customers Based on Decision Support System

The application is required by various companies, and companies in the gas sector are no exception. Applications within the gas company can be used to assist companies in carrying out activities, one of which is an approval of the submission of new prospective customers. The purpose of this study is to discuss the existing problems and support the feasibility of potential customers following the needs of the company. This research uses a Structured System Development Approach (Traditional Approach). The analysis starts with starting the problem at PT. Perusahaan Gas Negara issues communications between the regional office and the head office where prospective customer data is sent via email or courier which takes a long time. The solution to this debate is by introducing application development consisting of input data for customers, evaluation of eligibility, and monitoring of approval results. The results of this study prove that this application offers superior communication between regional and central offices because it has several advantages according to company needs. It can be concluded as the development of this application will help companies in providing information, progress, and approval of prospective customers between the area and the center.