JomNFC: Zero Effort Intelligent Access System

Multiple unfortunate accidents in hotels ranging from theft to crimes due to unsupervised access. This paper aims to implement a smart hotel access system based on high-security attributes using the NFC Host-Card Emulation application for authentication in hotels to replace the traditional access ways. Analysis of the technologies and market were made to enlarge the knowledge and benefits of the proposed application. A mixed-mode evaluation was introduced based on surveys and interviews in two different geographical areas. The proposed system is an anti-contagious and contactless technology of smartphone applications for a convenient safe visit. The highest positive responses regarding cost-effectiveness were from Le Quadri hotel oppositely Four Seasons Hotel had larger positive responses in regards the contactless technology. Moreover, both locations had the same average of 95% positive comments given the competency and trust the application provided for eliminating contagiousness of covid-19.