Human Resource Practices Leading to Employee Engagement During Digital Workplace Transformation: Evidence from Bahrain's Telecommunications Sector

Digital workplace transformation was one among several initiatives conducted by organizations to manifest their digital transformation vision. Developing a digitally equipped workforce will require comprehensive and ongoing investments in the workforce. Therefore, critical human resources operational practices should be considered. This study investigates the moderating influence of human resource practices on facilitating the relationship between digital workplace transformation and employees. The research methodology applied is based on the quantitative method. The primary data has been collected using a structured questionnaire, designed mainly depending on non-comparative scales techniques, and distributed via online applications. A sample size of 320 employees working in the Telecommunications sector has participated in the study. A Statistical Package for the Social Sciences tests the research hypotheses through different structural equation tests. The overall results show that human resource practices have a significant moderating role in facilitating the relationship between digital workplace transformation and employee engagement. The study recommends that an organization's policy developers carefully design, implement, evaluate, and upgrade human resource practices during digital workplace transformation to address employee engagement.