Impact of Work-Life Balance on Job Performance - Analysis of the Mediating Role of Mental Well-Being and Work Engagement on Women Employees in IT Sector

The current research aims to examine the impact of work-life balance on work engagement, mental well-being and job performance among working women in the IT sector. We also tried to evaluate the mediate effect of mental well-being and work engagement on the direct relationship of work-life balance and job performance. The data is collected using a structured questionnaire and analysed using SMART PLS and Process Hayes to develop the model and to check mediation, respectively. 128 working women employees are interviewed through a structured interview using convenience sampling. All the respondents are women employees working in IT companies located in Mumbai, India. Current research suggests all the companies manage the work-life balance of working women in IT companies. In the current study, the researcher found an insignificant relationship between work-life balance and job performance. The insignificant relationship is found between work engagement, and job performance is found. A significant positive relationship is found between work-life balance and mental well-being, job performance and mental well-being, work-life balance, and work engagement. The mental well-being and work engagement is not found as a mediator in the direct relationship of work-life balance and job performance. In India, women are responsible for all the household activities; hence it is essential to manage the work-life balance of those working women. The current research is helpful to all the HR managers to frame policies that will help to maintain work-life balance and ensure high performance and low turnover intention among women employees.