A specialized framework of web application for efficient data retrieval on social media tools

The main motive of this paper is to describe the unique approach of service-oriented web tool development “Social listening”. Which helps to read the real customer thoughts, opinions, complaints, feedback, comments and issues of a particular product on social networks through this paper. The monitoring tools, architecture, design, functional requirements, nonfunctional requirements, and the quality attributes of the system are explained. This entire paper advocate's organized architecture structure which is involved in this web application tool is to mutate high level business information to architecture that implements the customer's voice of goods produced by the companies with the web application tool. However, the architecture shows how data extraction will be much easier, regarding certain products/services from multiple sources like Twitter, Facebook. And analyze the reviews of the customers and convert the result into a graph. The present modeling used in transformation techniques is analyzed, and then a flow-based approach of services is introduced through case studies with an esteemed business description.