Online Project Management Service adoption intention: An integration of Technology Acceptance Model and Task-Technology Fit theory

The COVID-19 pandemic has accelerated the speed of digital transformation. These new developments will either remain the same or evolve as individuals realize that digital may help them handle various problems today and in the future. Businesses realize that utilizing an online project management service (OPMS) may help them save money and make project management more accessible; as a result, demand for this service is increasing. To better assess OPMS adoption intentions, this research combined the Technology Acceptance Model (TAM) with Task-Technology Fit theory (TTF). An online poll was performed to gather quantitative data from 247 businesses that utilize OPMS for their business processes. This study affirmed the TAM in OPMS, as all connections between perceived ease of use, perceived usefulness, attitude toward OPMS, and OPMS adoption intention are supported. Furthermore, the task-technology fit of OPMS has a significant effect on perceived usefulness and ease of use.