Requirements for an Assistance System to Support Human Resource Development in Manual Assembly

Social sustainability is becoming an increasingly important part of sustainability reports by enterprises. They consider fields like human rights and leadership, but also the development of employees, which is playing an emerging role in manufacturing companies due to the increased complexity of work tasks. To handle the complexity caused by digitalization and individualized products, for instance, the industry is struggling to qualify its employees in assembly. One possible solution to support qualification is digital assistance systems. In this paper, we present an overview of existing digital assistance systems and identify the research gap in covering all human resource development phases. Most of the actual systems focus solely on supporting humans during their tasks and do not favor a further qualification. We define requirements as a prerequisite for developing an assistance system to support human resource development in manual assembly. It allows individual development for each employee and integrates learning into the daily work by supporting the entire development process, from the selection of development goals in the first step to the performance review at the end of the process.