Cognitive Biases as Clues to Skill Acquisition in Manufacturing Industry

Although robotization and mechanization are recently increasing in manufacturing plants, small- and medium sized companies are burdened with the costs of introduction and have no choice but to rely on human labor when improving work efficiency. Here, in an effort to improve efficiency in manufacturing industrial parts, we analyzed the visualized gaze data of both an apprentice and a skilled worker using eye-tracking hardware/software. We found that self-recognition of situations where cognitive biases, which are Ease of Recall and Confirmation Trap, was in play would be associated with skill acquisition and attainment of the next learning level for work efficiency.