Develop ISM Model on Successful Implementation of Industrial 4.0 in Malaysia

Malaysia has started to travel on the transformation pathway to adopting Industrial 4.0 processes and solutions, however, only a small portion of Malaysian companies have advanced to Industrial 4.0 while the rest of the companies are stagnated in the previous generation of industrial due to being reluctant to transform and lack baseline guidance. Therefore, in this research study, the Interpretive Structural Modelling (ISM) method identifies the key influencing factors influencing the successful implementation of Industrial 4.0 in Malaysia through literature review and expert’s opinions. Through a questionnaire survey, respondents have provided their opinions on the key factors determined from literature studies. The collected data are analysed by mapping the interrelationship and then proceeding to the development of interactions. As a result, an ISM model is developed. Based on the finding, there are a total of nine influencing factors found in this research study. In the ISM hierarchy mode, the decision-makers should prioritize the determining factors following the order to ensure the highest degrees of effectiveness in achieving Industrial 4.0 implementation within the organization in Malaysia. This research work presented a general reference and guideline for the decision-makers in Malaysia to effectively decide their strategic and tactical decisions for successfully implementing Industrial 4.0 based on the key factor arrangement sequence in the ISM hierarchy beginning from the top level.