Determining Catering Supply Chain Performance using Supply Chain Operations Reference and Analytical Hierarchy Process

PT. KSM Catering is a very experienced company in catering services, providing catering & bakery needs for companies, individuals, agencies, and events held such as weddings, head-shaving of an infant event, thanksgiving event, etc. The current research aims to investigate the supply chain performance of PT. KSM Catering so that evaluation and improvement can be carried out, supply chain performance is expected to increase and benefit the company. A good supply chain performance assessment among persons that involved to support process business, including external and internal organizations, and clients can be checked using the supply chain performance measurement, i.e., supply chain operations reference (SCOR) and Analytical Hierarchy Process (AHP) method is used to deal weight to the level of importance of the indicators at each level of the measurement metrics according to the importance of the company's indicators. The supply chain performance value of PT KSM Catering is 74.77. Therefore, it could be categorized as Good. Although it is said good, it still needed improvements to gain PT KSM Catering's performance as a whole.