Analysis and Design of Subsidy Claim System on The Cost of Product Purchase Packaging in Lazada Indonesia

Based on observations towards Lazada Indonesia there is a deficiency in the process of subsidy claims that exist in Lazada today. Therefore, this study is conducted to describe the process of claim delivery subsidy package that includes the process of subsidizing partner sales management, validation, and calculation of claims and evaluation/assessment of subsidy schemes based on the performance of sales partners to produce final calculation report that must be paid by the Lazada to the seller. Some problems encountered among others, there are still many manual processes, ranging from the process of sending invoice proof of delivery of the package by the sales partner until the validation made by Partners Support Lazada and final calculation of subsidized delivery by the finance Lazada. This research will use the analysis method and design of the information system by using the Object-Oriented Analysis and Design (OOAD) approach. The method of analysis is done through interviews, observation, and literature study. The conclusions obtained from the analysis and design done is an integrated system, can provide benefits for Lazada Indonesia, especially for the subsidy claim module. Efficient cost and time and accurate quality of the information in the process of claim validation and disbursement of claim funds provide maximum benefits for Lazada Indonesia and avoid any fraud committed by the partners in the business processes that occur within the company, due to the accuracy and suitability of claims data from the packet of goods is indispensable as reference for use in the next process.