Towards Generalizable Network Anomaly Detection Models

Finding the root causes of network performance anomalies is critical to satisfy the quality of service requirements. In this paper, we introduce machine learning (ML) models to process TCP socket statistics to pinpoint underlying reasons of performance issues such as packet loss and jitter. More importantly, we introduce a novel feature engineering method to transform network-dependent metrics (e.g., total packet count and round trip time) in training datasets into network-independent forms to be able to transfer the models to new network settings without requiring to retrain them. Experimental results in various network settings show that the proposed feature engineering approach improves the performance of the models in previously unseen network settings from around 60% to nearly 90%. We believe ability to transfer ML models across networks will pave the way for wide adoption of ML solutions in production networks where collecting labeled data is not possible.