The Analysis of a Chicken-Based Pet Food Supply Chain: a Case Study of Thailand

Currently, the hermetically sealed food industry in Thailand is growing. There are many types of hermetically sealed food packaging such as can, pouch, cup, etc. Our objective was to analyze the chicken-based hermetically sealed container supply chain using the Integration Definition for Function Modeling (IDEF0). The results showed that there was a major problem with the quality of incoming raw chicken in the sourcing process due to the abuse of temperature. After finding the root causes using why-why analysis, it showed that there was improper cold chain management during transportation from a slaughterhouse to the manufacturer. From the supplier viewpoint, there was no delivery planning, no traveling time record, lacking data collection, no GPS, and data logger monitoring. In addition, the manufacturer had no proper raw materials receiving schedule for suppliers. Currently, some drivers unplugged the refrigerator during waiting for the quality checking. Consequently, we recommended the proper measure to solve this problem. Finally, we expected that our guidelines could reduce the return defective product rate of incoming raw materials and also enhance the collaboration with the suppliers to maintain raw materials quality along the supply chain.