“My name is EMILI” - An Online Survey to Evaluate the Impact of Framing on Social Robots in Logistics

In this paper, we investigate the framing of a newly developed social robot for the application in industrial work environments, e.g. in logistics. To achieve a bond between human and robot and to raise the acceptance towards the robot, framing can be a useful approach since robots lack abilities like emotional intelligence. Therefore, an online survey has been conducted and is evaluated using the TAM3 and Godspeed questionnaire. The survey is focused on three hypotheses involving the relation of anthropomorphous framing and user acceptance. The results give insights on the perception of the robot as anthropomorphic and the framing effect of the robot.