iTOC: Enabling Efficient Non-Visual Interaction with Long Web Documents

Interacting with long web documents such as wiktionaries, manuals, tutorials, blogs, novels, etc., is easy for sighted users, as they can leverage convenient pointing devices such as a mouse/touchpad to quickly access the desired content either via scrolling with visual scanning or clicking hyperlinks in the available Table of Contents (TOC). Blind users on the other hand are unable to use these pointing devices, and therefore can only rely on keyboard-based screen reader assistive technology that lets them serially navigate and listen to the page content using keyboard shortcuts. As a consequence, interacting with long web documents with just screen readers, is often an arduous and tedious experience for the blind users.To bridge the usability divide between how sighted and blind users interact with web documents, in this paper, we present iTOC, a browser extension that automatically identifies and extracts TOC hyperlinks from the web documents, and then facilitates on-demand instant screen-reader access to the TOC from anywhere in the website. This way, blind users need not manually search for the desired content by moving the screen-reader focus sequentially all over the webpage; instead they can simply access the TOC from anywhere using iTOC, and then select the desired hyperlink which will automatically move the focus to the corresponding content in the document. A user study with 15 blind participants showed that with iTOC, both the access time and user effort (number of user input actions) were significantly lowered by as much as 42.73% and 57.9%, respectively, compared to that with another state-of-the-art solution for improving web usability.