Establishment of International After-Sales Service System for Coal Mine Equipment

In view of the wide variety of special equipment in coal mines, the complexity of equipment, the small number of equipment sets, and the wide international market, the long distance, the different policies of various countries, leading to low service efficiency, different service quality, and high service costs. Taking the regionalization, localization and individualization as the idea, it adopts a point-multifaceted management organization form, combined with the actual situation of different markets, to form an overall management and control, and a regional independent after-sales service system. It solves the contradiction between the Space and time, quality and cost of equipment after-sales service in the process of internationalization, and achieves the goal of high efficiency, high quality and low cost indicators of after-sales service. It is the key for enterprises to go global, stand firm in the market, and achieve steady profitability by establishment of an international wide-area after-sales service system for coal mine special equipment.