Virtual and Augmented Reality Applied in Power Electric Utilities for Human Interface Improvement – A Study Case for Best Practices

With the emergence of new technologies and the need to make processes more sustainable, cities and utilities tend to become increasingly “smarter”. It is no different for electric power system and its grid services. Therefore, the digitalization of the electrical Utilities is more and more assiduous. It contributes to a better supply of energy with more reliability, as well as the reduction of operational and maintenance cost. For what concerns the grid services, the workforce is a constantly target to improvement. Doing so, the Utilities Human Interface sector can be enhanced with digital technological trends. For instance, virtual and augmented realities is used to sharpening cognitive and on-field operational aspects. These technologies have applicability that involves learning process, training improvement, faster problem solution, facilitation of operations, etc. This paper aims to evaluated VR and AR looking at its trends toward an innovative technology applied to Electrical Utilities. Likewise, indicate the best practice application that was find during a Brazilian R&D project, named Urban Futurability, developed in a Brazilian Electrical Distribution Company.